Property Management

Ness Holiday Homes manages a collection of boutique short-term lets in Inverness. We are genuinely obsessed with homes: beautifully styled, fully equipped, carefully maintained and perfectly presented homes that wow guests from the moment they arrive.
If your property is a good fit for the Ness Holiday Homes collection, then we will work  to ensure it meets our proven quality standards, providing guests with a consistently exceptional experience.
Our full onboarding service is free and includes management of your short-term let licence application, support with renovations,  fire risk assessments, floor plans and photography. We will  prepare, equip and style your home so that guests have everything they need for an exceptional stay. We can also offer data-led advice before you purchase, helping you identify the property with the greatest potential.
Once your property is ready, we manage every aspect of its ongoing operation. We create and optimise listings across our website, Airbnb, Booking.com, VRBO and Expedia, and use dynamic pricing alongside our extensive local knowledge and connections to maximise occupancy and income.
We personally communicate with guests from booking through to departure: without relying on automated messages. We provide professional cleaning, quality linen, tailored digital welcome guides and thorough pre-arrival inspections before every stay. Our local team responds quickly to guest issues, maintenance, repairs and emergencies while continually overseeing the presentation, safety and compliance of your home.
Above all, we go out of our way to care for every property as if it were our own, protecting your investment, continuously improving its performance and ensuring it remains a home that both you and your guests can be proud of. Our reviews are exceptional! Check out our Airbnb profile… where 98% of our listings achieve review scores above 4.9 out of 5. 

Services

We offer a full management service for your Inverness property.

  • Free onboarding & setup
  • Management of your licence application.
  • Advertising, marketing and listing optimisation
  • Dynamic pricing to maximise occupancy and income
  • Guest communication direct from real humans. 
  • Digital Guidebook 
  • Professional cleaning 
  • Quality Linen 
  • Management of all guest consumables 
  • Thorough pre-arrival inspection before every stay
  • No extra fees 
  • General maintenance 
  • Call outs
  • Ongoing safety and compliance  
  • Booking income paid directly to you
  • No hidden fees
  • Honest, local management 

Recommendations

‘Working with Jill has been great for our holiday let. Jill thinks of everything and deals with problems in a calm and professional manner. She knows the market well and our bookings are higher than ever. Guests are always happy with the majority of reviewers leaving 5 stars. She has made the house far more inviting in a cost-effective manner and always manages to find upgrades for very reasonable prices. Working with her has made the experience stress free and we would not even consider taking this on ourselves.’ Michael owner of Lily Bank House

'Jill has been a breath of fresh air since she started managing our properties. Communication is excellent, guest reviews are very positive and our properties are maintained to a high standard. Thanks, Jill' Graeme & Verity owners of Ness Central and Macdonald Street Snug

‘Jill provides a professional yet personalised service. From setting up the property, to managing bookings, to hosting guests and ensuring our property is always kept to the highest standards. All our reviews on multiple booking channels have been 5 stars!’ Philip & Latana owners of West of the Ness

‘Since Jill took over our property we’ve not had to worry about a thing. Great host which is shown by the 5 star reviews. Great at interior design so can add a touch of class to your property if required. Wouldn’t hesitate to recommend to anyone looking for a property manager.’ Kevin & Sarah owners of Lamont Cottage

Want to find out more?

Get in touch

We have endeavoured to provide you with everything that you might need or want during your stay.
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